Terms and Conditions

Welcome to Sona Anda! By accessing and using our website (www.sonaanda.com), you agree to comply with and be bound by the following Terms and Conditions. If you do not agree with these terms, please do not use our website or services.

 1.⁠ ⁠Company Information
•⁠ ⁠Sona Anda is a registered egg brand in India, offering fresh, farm-sourced eggs for retail and bulk purchase. We deliver across selected locations in India.

 2.⁠ ⁠Use of Website
•⁠ ⁠You must be at least 18 years old or accessing the site under the supervision of a legal guardian.
•⁠ ⁠All content on this website is for informational purposes only and may be modified without notice.
•⁠ ⁠Unauthorized use or misuse of this site may give rise to a claim for damages or be a criminal offence.

 3.⁠ ⁠Product Information & Pricing
•⁠ ⁠We strive to display accurate product descriptions, pricing, and images. However, we do not warrant that all content is error-free.
•⁠ ⁠Prices are subject to change without prior notice.

 4.⁠ ⁠Orders & Delivery
•⁠ ⁠Orders placed on www.sonaanda.com are subject to availability and confirmation via email/SMS/WhatsApp etc.
•⁠ ⁠We aim to deliver products within the estimated delivery time. Delays due to weather, logistics, or other unforeseen issues are not our responsibility.
•⁠ ⁠You must ensure someone is available to accept the delivery at the provided address.

 5.⁠ ⁠Cancellations & Refunds
•⁠ ⁠Perishable items like eggs are not eligible for return unless they are damaged or spoiled upon delivery.
•⁠ ⁠Refunds or replacements must be requested within 24 hours of delivery and supported by photos or video proof.
•⁠ ⁠Sona Anda reserves the right to approve or reject refund requests at its discretion.

 6.⁠ ⁠Payments
•⁠ ⁠We accept payments via UPI, credit/debit cards, net banking, and select wallets.
•⁠ ⁠All payments are processed securely. We do not store any financial information on our servers.

 7.⁠ ⁠Intellectual Property
•⁠ ⁠All website content—including text, logos, images, and graphics—is the property of Sona Anda and protected under Indian copyright law. You may not reuse or reproduce it without permission.

 8.⁠ ⁠Privacy
•⁠ ⁠Your personal data is handled in accordance with our [Privacy Policy]. We do not sell or share your information with third parties without consent, except as required by law.

 9.⁠ ⁠Limitation of Liability
•⁠ ⁠Sona Anda is not liable for any indirect, incidental, or consequential damages resulting from the use of our products or website.

10.⁠ ⁠Governing Law
•⁠ ⁠These Terms shall be governed by and interpreted in accordance with the laws of India, and any disputes shall be subject to the exclusive jurisdiction of the courts of Delhi.

11.⁠ ⁠Contact Us
•⁠ ⁠For questions, complaints, or customer service:
📧 Email: www.sonaanda.com
📞 Phone: 8595225050
🕐 Working Hours: 9 AM – 6 PM (Mon–Sat)