Privacy Policy

Sona Anda (“we,” “our,” or “us”) values the privacy of our customers. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit or make a purchase from our website www.sonaanda.com

1.⁠ ⁠Information We Collect
We may collect the following personal information from you:
•⁠ ⁠Name
•⁠ ⁠Phone number
•⁠ ⁠Email address
•⁠ ⁠Shipping and billing address
•⁠ ⁠Payment information (processed securely through third-party providers; we do not store card details)
•⁠ ⁠Order history and preferences
•⁠ ⁠Device information (IP address, browser type, cookies, etc.)

2.⁠ ⁠How We Use Your Information
Your information is used to:
•⁠ ⁠Process and deliver your orders
•⁠ ⁠Communicate with you regarding your purchases, offers, or support
•⁠ ⁠Improve our website and services
•⁠ ⁠Send promotional messages (only with your consent)
•⁠ ⁠Comply with legal obligations

3.⁠ ⁠Sharing Your Information
We do not sell or rent your personal data. We may share your information with:
•⁠ ⁠Logistics providers (for delivery)
•⁠ ⁠Payment gateways (to process secure transactions)
•⁠ ⁠Marketing services (if you opt in for newsletters or SMS updates)
•⁠ ⁠Law enforcement (if required by applicable law or legal process)

4.⁠ ⁠Cookies & Tracking
We use cookies and similar technologies to:
•⁠ ⁠Remember your preferences
•⁠ ⁠Analyze website traffic and performance
•⁠ ⁠Provide a smoother user experience
You can control cookies via your browser settings.

5.⁠ ⁠Data Storage & Security
We take appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse.
However, no method of transmission over the Internet is 100% secure. We encourage you to use strong passwords and remain vigilant while shopping online.

6.⁠ ⁠Your Rights
Under applicable Indian data protection laws, you have the right to:
•⁠ ⁠Access the personal information we hold about you
•⁠ ⁠Request corrections or deletions
•⁠ ⁠Opt out of marketing communications at any time
To exercise your rights, contact us at: 📧 privacy@sonaanda.com

7.⁠ ⁠Children’s Privacy
Our website and services are not directed at individuals under the age of 18. We do not knowingly collect data from minors.

8.⁠ ⁠Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be reflected with a revised effective date on this page.

9.⁠ ⁠Contact Us
For questions or concerns about this Privacy Policy:
📧 Email: privacy@sonaanda.com
📞 Phone: 8595225050
📍 Address: Eggshellent Foods Private Limited
3rd floor, C127 near hanuman mandir, pocket C, raju park, deoli, south delhi 110062, Delhi, India